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25th September 2019
This past year has been one to remember thanks to the number of awards and nominations we’ve received.
It’s always amazing when our peers recommend or choose us for an award, especially when we’re up against some of the UK’s finest venues.
We’ve not only seen new awards from the wedding industry, but we’ve also enjoyed accolades for our corporate hospitality within a year from launch.
While we enjoy receiving those awards, there’s always something a little bit special when our guests regard us in such high esteem. And that’s what happened when we recently received a much-coveted Certificate of Excellence from Trip Advisor. It was an even bigger delight to be included in their ‘Hall of Fame’ for consistently receiving the certificate over the last 5 years.
As you may know, Trip Advisor is a community of people who are usually very forthright about their experiences in hospitality and catering!
Trip Advisor only awards top-rated businesses its Certificate of Excellence, annually to those that consistently receive ‘very good’ and ‘excellent’ reviews. To be awarded a certificate, venues must maintain reviews of at least 4 out of 5 stars, receive a minimum number of reviews and should be part of Trip Advisor for at least 12 months.
You know when a venue has been awarded the certificate when you see one of the famous green stickers displayed there.
Our General Manager, Anthony Hunter, said he was delighted with the achievement. He added: “To receive the Certificate of Excellence for the fifth year in a row, gives me the reassurance that our team are not only meeting but exceeding the expectations of our guests.
“We were delighted when we received the certificate in the post, and it gives us even more reason to celebrate about our high customer service standards.”
Abbie & Joseph James, 7th December 2024
“I booked a lunch party at Ellingham Hall for a very discerning group comprising of generous supporters of a local charity. We were 27 people and we enjoyed a Champagne reception before a delicious three course lunch. Wendy and her team could not do enough for us, our every request was granted. Dietary requirements were very efficiently and creatively dealt with and the result was a most enjoyable event at a price I was very satisfied with. I would definitely use Ellingham Hall again for a function like this.”
Jon Radgick
Ellingham Hall is the most stunning venue, and we knew it was the one for us the moment we stepped inside. We travelled around 3 hours in search of the perfect venue, and after a long search without finding “”the one,”” Ellingham instantly stood out. The staff are absolutely amazing, they went above and beyond to help us create the most perfect day, and it truly was perfect. We honestly can’t thank them enough. From recommending suppliers (since we lived further away), to answering all our questions, to helping us set up for the big day, they were always there for us. We loved that Ellingham is a two-night wedding venue and that it’s exclusively yours during your stay, which made everything feel so personal and intimate. One of our favourite touches was the Poochie Parlour, our dogs are a huge part of our lives, so having a space for them meant everything to us. We’re really hoping they host another Dine & Stay around Christmas or Valentine’s, any excuse to go back! All our guests had such lovely things to say about the staff and the Hall itself. Thank you again for the most amazing day.
Jordan & Jack, 25th March 2025
Jenny & Jordan Skeels, 21st December 2024
We’re now back from our honeymoon and we just wanted to say a heartfelt thank you for everything you did to make our wedding day so special.
The entire team was incredible from start to finish and we especially appreciate the flexibility you showed in accommodating my wish to have the ceremony outside, it meant the world to me!
Thank you again for helping create such an unforgettable day
Lisandra & Stephen, 26th June 2025
“The Hall has such a lovely feeling and having our meeting at the same time as the corporate launch last year, gave a very different feel to what we usually have at other local networking events. The Chamber needs local venues that make the North East stand out, and Ellingham Hall is a venue that is a hidden gem.”
CLARE MCCABE, RELATIONSHIP MANAGER NORTH EAST CHAMBER OF COMMERCE
