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24th January 2019
Our General Manager Anthony has celebrated his 10th year in the post. So, we thought we’d catch up with him and find out more about his past decade.
What have been the highlights of 2018 for Ellingham Hall?
There are three things that stand out: we’ve had our busiest ever summer with weddings! Our Head of Weddings, Wendy, was named Wedding Co-ordinator of the Year in the North of England Wedding Awards. And we officially launched the venue for corporate events. It has been very eventful, but I’ve enjoyed it.
What has been your biggest challenge this year?
As this has been the busiest summer, the biggest challenge has been on logistics. It was essential to ensure our guests’ expectations were met or exceeded, but it was equally important to look after and support our team.
What has been your proudest moment?
It was when Wendy, our Head of Weddings won her award! As well as being proud of her, I was also proud of the fact the whole team had been recognised for the service we deliver. We pride ourselves on our service, and this award highlighted that effort.
What are you currently working on?
I’m currently working on an exciting new venture! We will be launching our sister venue Lemmington Hall, as an exclusive-use event space next year, so I’ll be very busy with that. We are also arranging a calendar of events to enable the public to experience Ellingham Hall. As an exclusive-use venue, there isn’t the same chance to visit like you can with a hotel. If you’ve been a guest or a client in the past, we want to welcome you back. It will give you the chance to relive some great memories! We’re also working on building on the success of the corporate launch.
Tell us about your team?
I’m fortunate to have in place strong Heads of Departments, all of whom have been with me for between four and nine years. I appreciate it’s quite unusual in this industry to work with people for so long, and I hope that length of service shows how well we get on, and that we are a genuine team. I also think the key is mutual respect and listening to them. Their opinions and work are valued, and that’s what has helped make Ellingham Hall what it is today.
As we plan for further growth in 2019 and 2020, I recognised that we needed additional experience in marketing and sales and have made two new appointments in Lynn Sanderson and Rachel Barlow. I’m looking forward to working with them for many years to come!
How do you keep ahead of the competition in such a competitive sector?
We were one of the first exclusive-use wedding venues in Northumberland, and in that time, we’ve focused on customer experience, retained our exclusivity, and our attention to detail hasn’t wavered. It’s important to move with demand and offer a high-quality service at a good price. We listen to our customer feedback to help us improve where we can.
What services do you offer?
Exclusive weddings, corporate and special events; private parties; private dining and holiday cottage breaks.
Where do you see the business in 12 months’ time?
We should have experienced the planned growth and launched our second venue, Lemmington Hall, ready for trading in 2020.
“We like to do something different, and Ellingham Hall is certainly out of the ordinary. We had a fantastic time for our staff party and team building. The activities were fantastic and enabled us to get our teams mixed up and get everybody bonding and having a good time together in an amazing environment. We would recommend Ellingham Hall to anyone, the guys here are fantastic.”
Ben Quigley, Group Chief Executive – Everything Different Marketing
Abbie & Joseph James, 7th December 2024
“I have hosted seminars for over 30 years, all over the country at various well-known venues. At Ellingham Hall you remember everything, from the beautiful quirky venue which has retained its historic features, the friendly staff, great service and the delicious food and amazing coffee! The meeting room had good light and was the perfect size for our event. It was lovely to have use of the comfortable reception rooms too for breaks and lunch. I was very impressed with the extra spaces such as the basement games room and rooftop networking terrace. It is a hidden jewel in the North-East and I am planning to return soon for a private family event”
Amanda Chadwick, Senior Speaker/Presenter, Croner
Megan and Sam Burgess, 23rd September 2023
“Thank you all so much for everything you did to help with our Annual Forum and Celebration Concert on Thursday. As usual, I was a bag of nerves for much of the day, but the calm efficiency of Connor and his team helped to get me through. I will definitely recommend Ellingham Hall as a corporate venue. Surprisingly, a lot of the attendees were unaware of the Hall and what you’re able to offer. The fact that we could move from one room to another and have two very different events at the same venue was a big draw for us. “
Catherine Gray, Funding and Communications Officer – Northumberland AONB Partnership
“We can’t thank the team at Ellingham Hall enough for going above and beyond on our special day, our day was magical and nothing was impossible. Debbie and Wendy made us feel heard and valued and the staff were fantastic and made sure it all went smoothly. We want to do it all again and we couldn’t have done it without the fantastic team at Ellingham Hall.”
Lyndsay & Ryan Ford, 11th July 2024
