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25th September 2019
This past year has been one to remember thanks to the number of awards and nominations we’ve received.
It’s always amazing when our peers recommend or choose us for an award, especially when we’re up against some of the UK’s finest venues.
We’ve not only seen new awards from the wedding industry, but we’ve also enjoyed accolades for our corporate hospitality within a year from launch.
While we enjoy receiving those awards, there’s always something a little bit special when our guests regard us in such high esteem. And that’s what happened when we recently received a much-coveted Certificate of Excellence from Trip Advisor. It was an even bigger delight to be included in their ‘Hall of Fame’ for consistently receiving the certificate over the last 5 years.
As you may know, Trip Advisor is a community of people who are usually very forthright about their experiences in hospitality and catering!
Trip Advisor only awards top-rated businesses its Certificate of Excellence, annually to those that consistently receive ‘very good’ and ‘excellent’ reviews. To be awarded a certificate, venues must maintain reviews of at least 4 out of 5 stars, receive a minimum number of reviews and should be part of Trip Advisor for at least 12 months.
You know when a venue has been awarded the certificate when you see one of the famous green stickers displayed there.
Our General Manager, Anthony Hunter, said he was delighted with the achievement. He added: “To receive the Certificate of Excellence for the fifth year in a row, gives me the reassurance that our team are not only meeting but exceeding the expectations of our guests.
“We were delighted when we received the certificate in the post, and it gives us even more reason to celebrate about our high customer service standards.”
“We like to do something different, and Ellingham Hall is certainly out of the ordinary. We had a fantastic time for our staff party and team building. The activities were fantastic and enabled us to get our teams mixed up and get everybody bonding and having a good time together in an amazing environment. We would recommend Ellingham Hall to anyone, the guys here are fantastic.”
Ben Quigley, Group Chief Executive – Everything Different Marketing
“We just wanted to say thank you so much for making our day so amazing the other week, you are all so lovely and it was exactly what we dreamed of! So many guests were in awe of the amazing venue and things like the rooftop cocktail hour made it extra special, we really appreciate it all!”
Elena & Dan O’Hagan, 29th August 2024
“Thank you so much for helping us have the wedding of our dreams! We couldn’t have asked for a more perfect day (or 3!) Our guests had a blast and we were blown away by how everything turned out. We especially appreciate your flexibility and willingness to answer all our questions. Special shootout to Alicia and Wendy for all their help on the day. Thank you so much!”
Caitlin & Chris Newman, 18th November 2023
“Thank you all so much for everything you did to help with our Annual Forum and Celebration Concert on Thursday. As usual, I was a bag of nerves for much of the day, but the calm efficiency of Connor and his team helped to get me through. I will definitely recommend Ellingham Hall as a corporate venue. Surprisingly, a lot of the attendees were unaware of the Hall and what you’re able to offer. The fact that we could move from one room to another and have two very different events at the same venue was a big draw for us. “
Catherine Gray, Funding and Communications Officer – Northumberland AONB Partnership
“The venue exceeded our expectations. Not only did it offer uniqueness, but exclusivity was a key factor in booking. The main Hall offered lots of space for us to work and we found the delegate rates very competitive. The venue comes highly recommended. “
Lisa Davidson, HR Director – Connect Health
“I have hosted seminars for over 30 years, all over the country at various well-known venues. At Ellingham Hall you remember everything, from the beautiful quirky venue which has retained its historic features, the friendly staff, great service and the delicious food and amazing coffee! The meeting room had good light and was the perfect size for our event. It was lovely to have use of the comfortable reception rooms too for breaks and lunch. I was very impressed with the extra spaces such as the basement games room and rooftop networking terrace. It is a hidden jewel in the North-East and I am planning to return soon for a private family event”
Amanda Chadwick, Senior Speaker/Presenter, Croner
