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25th September 2019
This past year has been one to remember thanks to the number of awards and nominations we’ve received.
It’s always amazing when our peers recommend or choose us for an award, especially when we’re up against some of the UK’s finest venues.
We’ve not only seen new awards from the wedding industry, but we’ve also enjoyed accolades for our corporate hospitality within a year from launch.
While we enjoy receiving those awards, there’s always something a little bit special when our guests regard us in such high esteem. And that’s what happened when we recently received a much-coveted Certificate of Excellence from Trip Advisor. It was an even bigger delight to be included in their ‘Hall of Fame’ for consistently receiving the certificate over the last 5 years.
As you may know, Trip Advisor is a community of people who are usually very forthright about their experiences in hospitality and catering!
Trip Advisor only awards top-rated businesses its Certificate of Excellence, annually to those that consistently receive ‘very good’ and ‘excellent’ reviews. To be awarded a certificate, venues must maintain reviews of at least 4 out of 5 stars, receive a minimum number of reviews and should be part of Trip Advisor for at least 12 months.
You know when a venue has been awarded the certificate when you see one of the famous green stickers displayed there.
Our General Manager, Anthony Hunter, said he was delighted with the achievement. He added: “To receive the Certificate of Excellence for the fifth year in a row, gives me the reassurance that our team are not only meeting but exceeding the expectations of our guests.
“We were delighted when we received the certificate in the post, and it gives us even more reason to celebrate about our high customer service standards.”
“The venue exceeded our expectations. Not only did it offer uniqueness, but exclusivity was a key factor in booking. The main Hall offered lots of space for us to work and we found the delegate rates very competitive. The venue comes highly recommended. “
Lisa Davidson, HR Director – Connect Health
“The venue was immaculately presented and very welcoming. Easy to find just off the A1, with plenty of parking next to the meeting rooms and closer space to unload equipment. The area provided for breakout/coffee/lunch had plenty of room and was a relaxed environment, which gave delegates the chance to meet each other before the conference. The food and drink was plentiful, and of a good standard. The meeting room itself was well equipped and a nice size for our group, not to feel crowded, but also not lost as can happen in large rooms. The staff were on hand all day and happy to help with any of our requests.”
Karro Food Group Rep
“We like to do something different, and Ellingham Hall is certainly out of the ordinary. We had a fantastic time for our staff party and team building. The activities were fantastic and enabled us to get our teams mixed up and get everybody bonding and having a good time together in an amazing environment. We would recommend Ellingham Hall to anyone, the guys here are fantastic.”
Ben Quigley, Group Chief Executive – Everything Different Marketing
“We have hosted a number of corporate events and the staff have always been superb in supporting us. Our guests are always delighted when they walk through the doors and get to spend a day in the beautiful surroundings. “
DIGITAL SPARKLES – NICOLA LITTLE (CHIEF SPARKLER & DIRECTOR)
“Thank you all so much for everything you did to help with our Annual Forum and Celebration Concert on Thursday. As usual, I was a bag of nerves for much of the day, but the calm efficiency of Connor and his team helped to get me through. I will definitely recommend Ellingham Hall as a corporate venue. Surprisingly, a lot of the attendees were unaware of the Hall and what you’re able to offer. The fact that we could move from one room to another and have two very different events at the same venue was a big draw for us. “
Catherine Gray, Funding and Communications Officer – Northumberland AONB Partnership
“We’ve had so many compliments from family about our wedding. Some of our guests hadn’t heard of Ellingham Hall before our weekend wedding. I think some guests were wondering why they were at a wedding the night before, as a lot of weddings are only one day. But everyone just absolutely loved it. The team at Ellingham were great. Matt received a lot of compliments on the Friday night. Lots of family said how great he was. In fact, there were loads of compliments about the entire team, they all did a fab job. And everyone complimented us on the food. My friend, Joanne, said it was the best wedding food she had ever tasted. We had just under 100 guests during the day of the wedding and that’s a lot of people to serve, especially with the choices. But it was all brilliant.”
Dominic & Mark Graydon-Close, 15th June 2024
