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25th September 2019
This past year has been one to remember thanks to the number of awards and nominations we’ve received.
It’s always amazing when our peers recommend or choose us for an award, especially when we’re up against some of the UK’s finest venues.
We’ve not only seen new awards from the wedding industry, but we’ve also enjoyed accolades for our corporate hospitality within a year from launch.
While we enjoy receiving those awards, there’s always something a little bit special when our guests regard us in such high esteem. And that’s what happened when we recently received a much-coveted Certificate of Excellence from Trip Advisor. It was an even bigger delight to be included in their ‘Hall of Fame’ for consistently receiving the certificate over the last 5 years.
As you may know, Trip Advisor is a community of people who are usually very forthright about their experiences in hospitality and catering!
Trip Advisor only awards top-rated businesses its Certificate of Excellence, annually to those that consistently receive ‘very good’ and ‘excellent’ reviews. To be awarded a certificate, venues must maintain reviews of at least 4 out of 5 stars, receive a minimum number of reviews and should be part of Trip Advisor for at least 12 months.
You know when a venue has been awarded the certificate when you see one of the famous green stickers displayed there.
Our General Manager, Anthony Hunter, said he was delighted with the achievement. He added: “To receive the Certificate of Excellence for the fifth year in a row, gives me the reassurance that our team are not only meeting but exceeding the expectations of our guests.
“We were delighted when we received the certificate in the post, and it gives us even more reason to celebrate about our high customer service standards.”
Abbie & Joseph James, 7th December 2024
“Thank you all so much for everything you did to help with our Annual Forum and Celebration Concert on Thursday. As usual, I was a bag of nerves for much of the day, but the calm efficiency of Connor and his team helped to get me through. I will definitely recommend Ellingham Hall as a corporate venue. Surprisingly, a lot of the attendees were unaware of the Hall and what you’re able to offer. The fact that we could move from one room to another and have two very different events at the same venue was a big draw for us. “
Catherine Gray, Funding and Communications Officer – Northumberland AONB Partnership
We just wanted to say thank you so much for our incredible wedding. The day was an absolute dream and everything we could have wished for. From our first visit to the day of, every person we interacted with us on your team was friendly, so welcoming and professional. We couldn’t be happier with how it all went.
The venue looked absolutely exquisite, our guests were amazed!! I kept giving tours to the bridal suite 😂 Hopefully we’ll visit again one day!
Camilla & James Allan, 10th May 2025
Ellingham Hall is the most stunning venue, and we knew it was the one for us the moment we stepped inside. We travelled around 3 hours in search of the perfect venue, and after a long search without finding “”the one,”” Ellingham instantly stood out. The staff are absolutely amazing, they went above and beyond to help us create the most perfect day, and it truly was perfect. We honestly can’t thank them enough. From recommending suppliers (since we lived further away), to answering all our questions, to helping us set up for the big day, they were always there for us. We loved that Ellingham is a two-night wedding venue and that it’s exclusively yours during your stay, which made everything feel so personal and intimate. One of our favourite touches was the Poochie Parlour, our dogs are a huge part of our lives, so having a space for them meant everything to us. We’re really hoping they host another Dine & Stay around Christmas or Valentine’s, any excuse to go back! All our guests had such lovely things to say about the staff and the Hall itself. Thank you again for the most amazing day.
Jordan & Jack, 25th March 2025
Lauren & Eddie Liddle, 27th February 2025
“The venue exceeded our expectations. Not only did it offer uniqueness, but exclusivity was a key factor in booking. The main Hall offered lots of space for us to work and we found the delegate rates very competitive. The venue comes highly recommended. “
Lisa Davidson, HR Director – Connect Health