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25th September 2019
This past year has been one to remember thanks to the number of awards and nominations we’ve received.
It’s always amazing when our peers recommend or choose us for an award, especially when we’re up against some of the UK’s finest venues.
We’ve not only seen new awards from the wedding industry, but we’ve also enjoyed accolades for our corporate hospitality within a year from launch.
While we enjoy receiving those awards, there’s always something a little bit special when our guests regard us in such high esteem. And that’s what happened when we recently received a much-coveted Certificate of Excellence from Trip Advisor. It was an even bigger delight to be included in their ‘Hall of Fame’ for consistently receiving the certificate over the last 5 years.
As you may know, Trip Advisor is a community of people who are usually very forthright about their experiences in hospitality and catering!
Trip Advisor only awards top-rated businesses its Certificate of Excellence, annually to those that consistently receive ‘very good’ and ‘excellent’ reviews. To be awarded a certificate, venues must maintain reviews of at least 4 out of 5 stars, receive a minimum number of reviews and should be part of Trip Advisor for at least 12 months.
You know when a venue has been awarded the certificate when you see one of the famous green stickers displayed there.
Our General Manager, Anthony Hunter, said he was delighted with the achievement. He added: “To receive the Certificate of Excellence for the fifth year in a row, gives me the reassurance that our team are not only meeting but exceeding the expectations of our guests.
“We were delighted when we received the certificate in the post, and it gives us even more reason to celebrate about our high customer service standards.”
“I have hosted seminars for over 30 years, all over the country at various well-known venues. At Ellingham Hall you remember everything, from the beautiful quirky venue which has retained its historic features, the friendly staff, great service and the delicious food and amazing coffee! The meeting room had good light and was the perfect size for our event. It was lovely to have use of the comfortable reception rooms too for breaks and lunch. I was very impressed with the extra spaces such as the basement games room and rooftop networking terrace. It is a hidden jewel in the North-East and I am planning to return soon for a private family event”
Amanda Chadwick, Senior Speaker/Presenter, Croner
“Our Wedding was everything we wanted and so much more, the team at Ellingham Hall are incredible. We had the most amazing weekend, it was beyond our expectations and a huge part of that was Ellingham Hall and the amazing team. We’ve had so many wonderful comments about the venue and staff I could talk about it all day.”
Claire & Ryan Morris, 5th August 2023
“The venue was immaculately presented and very welcoming. Easy to find just off the A1, with plenty of parking next to the meeting rooms and closer space to unload equipment. The area provided for breakout/coffee/lunch had plenty of room and was a relaxed environment, which gave delegates the chance to meet each other before the conference. The food and drink was plentiful, and of a good standard. The meeting room itself was well equipped and a nice size for our group, not to feel crowded, but also not lost as can happen in large rooms. The staff were on hand all day and happy to help with any of our requests.”
Karro Food Group Rep
“Our wedding day was the best day of our lives and that was down in no small part to the beautiful and amazing venue that is Ellingham Hall and the fantastic staff that work there and helped make our day so special”.
Claire & Steven Cook, 24th May 2023
“Can’t thank you all enough for all of your hard work helping us plan and arrange everything so the day ran smoothly. On the actual day the service was amazing, all of our guests commented on how fab the food was and they loved the venue! Special thanks to Alicia for being amazing and always keeping me right with what was happening and where we needed to be! Everything was perfect. Ellingham hall is the most beautiful venue and has the best team!”
Rachel & Ben Holyome, 30th May 2023
“The venue exceeded our expectations. Not only did it offer uniqueness, but exclusivity was a key factor in booking. The main Hall offered lots of space for us to work and we found the delegate rates very competitive. The venue comes highly recommended. “
Lisa Davidson, HR Director – Connect Health