Front of House Manager goes the extra ‘smile’ to make your Northumberland wedding special!

29th September 2022

As well as being an exclusive wedding venue in the heart of Northumberland, Ellingham Hall boasts a great award-winning team whose mission is to ensure that each wedding is one to remember, for both the couple and their guests.

Fronting that team is our Front of House Manager, Charlotte Langston, who was appointed back in February this year. She brings a depth of experience in hospitality and events and has quickly become a well-respected and extremely valued member of the Ellingham Hall family.

Charlotte, originally from Yorkshire has formed a great bond with her team since moving to Northumberland with her husband, who has been posted to RAF Boulmer

She says, “I studied event management at university and became a Building and Conference Manager in Doncaster until we relocated up to Northumberland. When I saw a position at Ellingham Hall for a wedding coordinator, I had to apply. My family have always said they could see me planning weddings!”

During her interview, our General Manager David, was greatly impressed by her friendly personality and customer service skills. Recognising these valuable strengths, David felt Charlotte would be perfect for a front facing, Event Manager position, to which we are delighted she accepted the role.

Being part of the Ellingham Hall family has been a bonus for Charlotte since she started. She says, “If I’m honest, working here has been a huge help, as I’ve got no family or ties in the area. Finding another family through my work, which I love, has made all the difference.”

But David and the team are not the only ones who are appreciating Charlotte’s lovely character, dedication and strong customer service skills, she’s been wowing our couples and their guests too.

Alexia and Chris, who tied the knot back in May say “we want to thank Charlotte for her amazing organization and commitment the night before and on the wedding day. She did an amazing job, just knew what needed doing, suggested better ways of doing things and just put me at ease.’,

Another of our of lovely couples, Lucy & Ben Grieves who married in August commented ‘We also want to say a huge thank you to Charlotte, she made us feel so comfortable and at ease, it really was like having another friend at our wedding. Charlotte really made our day even more special and was outstanding throughout. Thank you all again, we will never forget our wedding day at Ellingham Hall and have the most beautiful memories which we will cherish forever.’

For more details about how our Front of House team can help your wedding be one to remember, contact us today or book a viewing!

“We’ve had so many compliments from family about our wedding. Some of our guests hadn’t heard of Ellingham Hall before our weekend wedding. I think some guests were wondering why they were at a wedding the night before, as a lot of weddings are only one day. But everyone just absolutely loved it. The team at Ellingham were great. Matt received a lot of compliments on the Friday night. Lots of family said how great he was. In fact, there were loads of compliments about the entire team, they all did a fab job. And everyone complimented us on the food. My friend, Joanne, said it was the best wedding food she had ever tasted. We had just under 100 guests during the day of the wedding and that’s a lot of people to serve, especially with the choices. But it was all brilliant.”

Dominic & Mark Graydon-Close, 15th June 2024
“The venue exceeded our expectations. Not only did it offer uniqueness, but exclusivity was a key factor in booking. The main Hall offered lots of space for us to work and we found the delegate rates very competitive. The venue comes highly recommended. “

Lisa Davidson, HR Director – Connect Health
“We like to do something different, and Ellingham Hall is certainly out of the ordinary. We had a fantastic time for our staff party and team building. The activities were fantastic and enabled us to get our teams mixed up and get everybody bonding and having a good time together in an amazing environment. We would recommend Ellingham Hall to anyone, the guys here are fantastic.”

Ben Quigley, Group Chief Executive – Everything Different Marketing
“Ellingham was the second venue we looked at and as soon as we saw it we knew that’s where we had to get married. We travelled 2 hours to get here with many of our guests coming further than that. We were looking for a venue that could offer the whole day there and would suit a wedding of 33 people which most local venues around us didn’t. Our guests couldn’t believe how beautiful the whole place was and everyone commented on such an amazing find! There are no hidden costs and everything is clear on their website which seems to be a rarity when looking online at different venues.”

Leah & Steven Williams, 6th February 2024
“Nick and I just wanted to say the most enormous thank you for making our day so special. The whole thing felt completely effortless whilst being executed perfectly. We were made to feel at home from the moment we arrived, with a massive thanks to Beth, Debbie, David and Jeff who were all completely faultless. Their attention to detail and acknowledgment of things important to us was exceptional. Debbie, thank you so much for making me feel at ease when I was so nervous!

We are especially grateful that you went above and beyond to decorate our tables perfectly at short notice and adapted last minute table plans. Nothing felt like too much effort, we really can’t thank you all enough for helping to make our day so special.“

Chloe & Nick Gardiner, 4th May 2024
“We have hosted a number of corporate events and the staff have always been superb in supporting us. Our guests are always delighted when they walk through the doors and get to spend a day in the beautiful surroundings. “

DIGITAL SPARKLES – NICOLA LITTLE (CHIEF SPARKLER & DIRECTOR)

Front of House Manager goes the extra ‘smile’ to make your Northumberland wedding special!

For more details about how our Front of House team can help your wedding be one to remember, contact us today or book a viewing!

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