Front of House Manager goes the extra ‘smile’ to make your Northumberland wedding special!

29th September 2022

As well as being an exclusive wedding venue in the heart of Northumberland, Ellingham Hall boasts a great award-winning team whose mission is to ensure that each wedding is one to remember, for both the couple and their guests.

Fronting that team is our Front of House Manager, Charlotte Langston, who was appointed back in February this year. She brings a depth of experience in hospitality and events and has quickly become a well-respected and extremely valued member of the Ellingham Hall family.

Charlotte, originally from Yorkshire has formed a great bond with her team since moving to Northumberland with her husband, who has been posted to RAF Boulmer

She says, “I studied event management at university and became a Building and Conference Manager in Doncaster until we relocated up to Northumberland. When I saw a position at Ellingham Hall for a wedding coordinator, I had to apply. My family have always said they could see me planning weddings!”

During her interview, our General Manager David, was greatly impressed by her friendly personality and customer service skills. Recognising these valuable strengths, David felt Charlotte would be perfect for a front facing, Event Manager position, to which we are delighted she accepted the role.

Being part of the Ellingham Hall family has been a bonus for Charlotte since she started. She says, “If I’m honest, working here has been a huge help, as I’ve got no family or ties in the area. Finding another family through my work, which I love, has made all the difference.”

But David and the team are not the only ones who are appreciating Charlotte’s lovely character, dedication and strong customer service skills, she’s been wowing our couples and their guests too.

Alexia and Chris, who tied the knot back in May say “we want to thank Charlotte for her amazing organization and commitment the night before and on the wedding day. She did an amazing job, just knew what needed doing, suggested better ways of doing things and just put me at ease.’,

Another of our of lovely couples, Lucy & Ben Grieves who married in August commented ‘We also want to say a huge thank you to Charlotte, she made us feel so comfortable and at ease, it really was like having another friend at our wedding. Charlotte really made our day even more special and was outstanding throughout. Thank you all again, we will never forget our wedding day at Ellingham Hall and have the most beautiful memories which we will cherish forever.’

For more details about how our Front of House team can help your wedding be one to remember, contact us today or book a viewing!

What a beautiful venue! Me and my partner just got married at Ellingham and we could not have chosen a better venue. From booking the venue, to our special day everything was just amazing. Staff have been so great with us and were always there to answer any questions we had leading up to our day. Our special day ran smoothly thanks to all the staff here and all the staff were just so nice from start to finish. All our guests commented on how amazing the venue was and how amazing the staff had been with everyone. We cannot thank everyone there enough for helping to make our day so special.

Rebecca & Aidan Morrison, 13th February 2025
We had always hoped for an autumnal wedding with a country feel, so when we visited Ellingham Hall, we knew it was the perfect venue for us. Throughout the whole process the team were fantastic. The night before and the morning of our wedding Wendy and David took care of everything, allowing us to make the most of our special day. Our guests all commented on how lovely the venue and food were. We also have to add a special mention for Ellingham’s recommended suppliers, who were amazing and worked directly with Ellingham to ensure the process went as smoothly as possible.

John & Kathy Parker, 5th October 2024
We chose Ellingham Hall due to wanting a full weekend to celebrate such a special moment. We got married at our local church on the Friday before heading up to celebrate Friday night surrounded by all of our family and the following day Saturday surrounded by our friends and family. We wanted a party vibe and we got that. The fact that it was 4 days before Christmas made it even more magical. The Ellingham team went out there way to make sure everything went so smoothly throughout the weekend, nothing was an issue. Special mention to Hannah who was always there to help whenever we needed her. I wish we could relive full weekend again!

Jenny & Jordan Skeels, 21st December 2024
Ellingham Hall is without a doubt the most magical place to get married. We loved every second and their attention to detail was flawless! Everything about the weekend was perfect and more than we could have every imagined. A huge thank you to the whole team at Ellingham!

Mark & Lisa Clauzel, 26th August 2024
“The venue was immaculately presented and very welcoming. Easy to find just off the A1, with plenty of parking next to the meeting rooms and closer space to unload equipment. The area provided for breakout/coffee/lunch had plenty of room and was a relaxed environment, which gave delegates the chance to meet each other before the conference. The food and drink was plentiful, and of a good standard. The meeting room itself was well equipped and a nice size for our group, not to feel crowded, but also not lost as can happen in large rooms. The staff were on hand all day and happy to help with any of our requests.”

Karro Food Group Rep
“Thank you all so much for everything you did to help with our Annual Forum and Celebration Concert on Thursday. As usual, I was a bag of nerves for much of the day, but the calm efficiency of Connor and his team helped to get me through. I will definitely recommend Ellingham Hall as a corporate venue. Surprisingly, a lot of the attendees were unaware of the Hall and what you’re able to offer. The fact that we could move from one room to another and have two very different events at the same venue was a big draw for us. “

Catherine Gray, Funding and Communications Officer – Northumberland AONB Partnership

Front of House Manager goes the extra ‘smile’ to make your Northumberland wedding special!

For more details about how our Front of House team can help your wedding be one to remember, contact us today or book a viewing!

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