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Front of House Manager goes the extra ‘smile’ to make your Northumberland wedding special!

29th September 2022

As well as being an exclusive wedding venue in the heart of Northumberland, Ellingham Hall boasts a great award-winning team whose mission is to ensure that each wedding is one to remember, for both the couple and their guests.

Fronting that team is our Front of House Manager, Charlotte Langston, who was appointed back in February this year. She brings a depth of experience in hospitality and events and has quickly become a well-respected and extremely valued member of the Ellingham Hall family.


Charlotte, originally from Yorkshire has formed a great bond with her team since moving to Northumberland with her husband, who has been posted to RAF Boulmer

She says, “I studied event management at university and became a Building and Conference Manager in Doncaster until we relocated up to Northumberland. When I saw a position at Ellingham Hall for a wedding coordinator, I had to apply. My family have always said they could see me planning weddings!”

During her interview, our General Manager David, was greatly impressed by her friendly personality and customer service skills. Recognising these valuable strengths, David felt Charlotte would be perfect for a front facing, Event Manager position, to which we are delighted she accepted the role.

Being part of the Ellingham Hall family has been a bonus for Charlotte since she started. She says, “If I’m honest, working here has been a huge help, as I’ve got no family or ties in the area. Finding another family through my work, which I love, has made all the difference.”

But David and the team are not the only ones who are appreciating Charlotte’s lovely character, dedication and strong customer service skills, she’s been wowing our couples and their guests too.

Alexia and Chris, who tied the knot back in May say “we want to thank Charlotte for her amazing organization and commitment the night before and on the wedding day. She did an amazing job, just knew what needed doing, suggested better ways of doing things and just put me at ease.’,

Another of our of lovely couples, Lucy & Ben Grieves who married in August commented ‘We also want to say a huge thank you to Charlotte, she made us feel so comfortable and at ease, it really was like having another friend at our wedding. Charlotte really made our day even more special and was outstanding throughout. Thank you all again, we will never forget our wedding day at Ellingham Hall and have the most beautiful memories which we will cherish forever.’

For more details about how our Front of House team can help your wedding be one to remember, contact us today or book a viewing!