This past year has been one to remember thanks to the number of awards and nominations we’ve received.
It’s always amazing when our peers recommend or choose us for an award, especially when we’re up against some of the UK’s finest venues.
We’ve not only seen new awards from the wedding industry, but we’ve also enjoyed accolades for our corporate hospitality within a year from launch.
While we enjoy receiving those awards, there’s always something a little bit special when our guests regard us in such high esteem. And that’s what happened when we recently received a much-coveted Certificate of Excellence from Trip Advisor. It was an even bigger delight to be included in their ‘Hall of Fame’ for consistently receiving the certificate over the last 5 years.
As you may know, Trip Advisor is a community of people who are usually very forthright about their experiences in hospitality and catering!
Trip Advisor only awards top-rated businesses its Certificate of Excellence, annually to those that consistently receive ‘very good’ and ‘excellent’ reviews. To be awarded a certificate, venues must maintain reviews of at least 4 out of 5 stars, receive a minimum number of reviews and should be part of Trip Advisor for at least 12 months.
You know when a venue has been awarded the certificate when you see one of the famous green stickers displayed there.
Our General Manager, Anthony Hunter, said he was delighted with the achievement. He added: “To receive the Certificate of Excellence for the fifth year in a row, gives me the reassurance that our team are not only meeting but exceeding the expectations of our guests.
“We were delighted when we received the certificate in the post, and it gives us even more reason to celebrate about our high customer service standards.”