Careers at Ellingham Hall

Join our Team and help us continue to deliver an Exceptional Guest Experience

When you join Ellingham Hall’s multi Award-Winning Team you become part of our family and play a huge part in helping us to deliver an exceptional experience for couples and guests that walk through our doors.

To apply for any of the roles below, please email your CV to david@ellingham-hall.co.uk

Wedding and Events Coordinator

We’re looking for a friendly and enthusiastic Wedding and Events Coordinator to join our award-winning team at Ellingham Hall.

As the business continues to grow and with a bumper number of weddings booked for 2024 and 2025, as well as our new sister venue operating this year, this is an exciting time to join a team who really value teamwork and customer service above all else. We want an individual who is as in love with the wedding industry as much as we are and can provide an outstanding customer experience for our couples and their guests.

This exciting and dynamic role requires the ability to build strong and effective working relationships whilst planning and coordinating superior weddings and events at Ellingham Hall.

A minimum of 2 years’ experience is required.

Essential skills for the role are:

Being a team player
Attention to detail
High standards of customer service
Being well presented and confident
Having the ability to keep calm under pressure
Excellent organisational and communication skills
Good time management

Salary: Up to £25,000.00 per year | Full-time role, includes weekend work.

Wedding and Events Supervisor

As Wedding and Events Supervisor, you are required to support the daily running of all things Front of House, ensuring that all areas within your remit are kept to an excellent standard and be able to confidently deliver a range of events. Working closely with the Assistant General Manager to ensure we exceed expectations of our couples and guests. Your role will include supporting the food and beverage operation, but supervising the staff, their presentation, quality, and the style of service.

It is essential you have a positive and outgoing personality with vision, enthusiasm, and a passion for delivering exceptional customer service. A friendly and flexible working style, good problem-solving skills, and the ability to keep calm under pressure are important attributes for this role. Excellent organisational and communication skills are also extremely important.

Main Duties –

Ensure excellent customer service by coaching staff on how to exceed guest expectations and take steps to identify and support training needs.
Deal promptly to resolve any minor guest issues.
Share responsibility for all financial issues e.g. the balancing of tills and floats.
Maintain high standards of venue hygiene/cleanliness and keep cleaning records up to date.
Support the ordering, rotation, storage and recording of all bar products, making sure that the items sourced are the best value.
To communicate and co-ordinate with the kitchen effectively.
Operate within the parameters of personal license.

Salary: Up to £25,000.00 per year | Full-time role, includes weekend work

Bar/Waiting Staff

With a record-breaking year ahead, we’re looking for experienced, friendly and customer-focused individuals, with a real love for the events industry.

Working front of house on wedding days, you’ll be responsible for everything including; welcoming guests, serving drinks and ultimately delivering the first-class customer service Ellingham is renowned for.

House Keeping Assistants

We are looking for hardworking Housekeeping Assistants to join our team, to perform a variety of cleaning activities such as sweeping, moping, dusting, and polishing. The main duties of the housekeeping team are to clean and prepare all bedrooms, bathrooms, and communal areas in the Hall to a high standard, ensuring that the venue cleanliness exceeds the expectations of our guests.

The key to our success at Ellingham, is the wonderful team who work hard behind the scenes, delivering the magical moments helping to make unforgettable memories. Despite being a small team, we’re known for our multi-award-winning levels of customer service. Putting couples and their guests at the heart of all we do, Ellingham is so much more than your average country house wedding venue.

“We just wanted to say thank you so much for making our day so amazing the other week, you are all so lovely and it was exactly what we dreamed of! So many guests were in awe of the amazing venue and things like the rooftop cocktail hour made it extra special, we really appreciate it all!”

Elena & Dan O’Hagan, 29th August 2024
“Thank you so much for helping us have the wedding of our dreams! We couldn’t have asked for a more perfect day (or 3!) Our guests had a blast and we were blown away by how everything turned out. We especially appreciate your flexibility and willingness to answer all our questions. Special shootout to Alicia and Wendy for all their help on the day. Thank you so much!”

Caitlin & Chris Newman, 18th November 2023
We can’t believe that it has been a month since you helped us tie the knot! We just wanted to o send huge hugs and a MASSIVE thank you to David, Debbie, Wendy, Alicia and the entire team at Ellingham for the most unforgettable wedding (Lauren’s mam is still crying!)

We have spoken every day since with each other and our friends and family about how we couldn’t have wished for a better couple of days and although Ellingham is a magical venue, that is truly because of you guys. Everything from the food, to the service, to the running of the day itself was an absolute dream and totally exceeded anything we could have hoped for. No request was too much and every single member of staff is an absolute credit to your team – it really is no wonder you guys are THE BEST Wedding and Events Team in the North East (Congratulations by the way! – thoroughly deserved!).

A massive thank you again to each and every one of you for making our wedding so magical, we can’t wait to come back up and see you all again!

Lauren & Chris Phillips, 26th October 2023
“The venue exceeded our expectations. Not only did it offer uniqueness, but exclusivity was a key factor in booking. The main Hall offered lots of space for us to work and we found the delegate rates very competitive. The venue comes highly recommended. “

Lisa Davidson, HR Director – Connect Health
“Thank you all so much for everything you did to help with our Annual Forum and Celebration Concert on Thursday. As usual, I was a bag of nerves for much of the day, but the calm efficiency of Connor and his team helped to get me through. I will definitely recommend Ellingham Hall as a corporate venue. Surprisingly, a lot of the attendees were unaware of the Hall and what you’re able to offer. The fact that we could move from one room to another and have two very different events at the same venue was a big draw for us. “

Catherine Gray, Funding and Communications Officer – Northumberland AONB Partnership
“We like to do something different, and Ellingham Hall is certainly out of the ordinary. We had a fantastic time for our staff party and team building. The activities were fantastic and enabled us to get our teams mixed up and get everybody bonding and having a good time together in an amazing environment. We would recommend Ellingham Hall to anyone, the guys here are fantastic.”

Ben Quigley, Group Chief Executive – Everything Different Marketing