Careers at Ellingham Hall

Join our Team and help us continue to deliver an Exceptional Guest Experience

When you join Ellingham Hall’s multi Award-Winning Team you become part of our family and play a huge part in helping us to deliver an exceptional experience for couples and guests that walk through our doors.

To apply for any of the roles below, please email your CV to david@ellingham-hall.co.uk

Wedding and Events Coordinator

We’re looking for a friendly and enthusiastic Wedding and Events Coordinator to join our award-winning team at Ellingham Hall.

As the business continues to grow and with a bumper number of weddings booked for 2024 and 2025, as well as our new sister venue operating this year, this is an exciting time to join a team who really value teamwork and customer service above all else. We want an individual who is as in love with the wedding industry as much as we are and can provide an outstanding customer experience for our couples and their guests.

This exciting and dynamic role requires the ability to build strong and effective working relationships whilst planning and coordinating superior weddings and events at Ellingham Hall.

A minimum of 2 years’ experience is required.

Essential skills for the role are:

Being a team player
Attention to detail
High standards of customer service
Being well presented and confident
Having the ability to keep calm under pressure
Excellent organisational and communication skills
Good time management

Salary: Up to £25,000.00 per year | Full-time role, includes weekend work.

Wedding and Events Supervisor

As Wedding and Events Supervisor, you are required to support the daily running of all things Front of House, ensuring that all areas within your remit are kept to an excellent standard and be able to confidently deliver a range of events. Working closely with the Assistant General Manager to ensure we exceed expectations of our couples and guests. Your role will include supporting the food and beverage operation, but supervising the staff, their presentation, quality, and the style of service.

It is essential you have a positive and outgoing personality with vision, enthusiasm, and a passion for delivering exceptional customer service. A friendly and flexible working style, good problem-solving skills, and the ability to keep calm under pressure are important attributes for this role. Excellent organisational and communication skills are also extremely important.

Main Duties –

Ensure excellent customer service by coaching staff on how to exceed guest expectations and take steps to identify and support training needs.
Deal promptly to resolve any minor guest issues.
Share responsibility for all financial issues e.g. the balancing of tills and floats.
Maintain high standards of venue hygiene/cleanliness and keep cleaning records up to date.
Support the ordering, rotation, storage and recording of all bar products, making sure that the items sourced are the best value.
To communicate and co-ordinate with the kitchen effectively.
Operate within the parameters of personal license.

Salary: Up to £25,000.00 per year | Full-time role, includes weekend work

Bar/Waiting Staff

With a record-breaking year ahead, we’re looking for experienced, friendly and customer-focused individuals, with a real love for the events industry.

Working front of house on wedding days, you’ll be responsible for everything including; welcoming guests, serving drinks and ultimately delivering the first-class customer service Ellingham is renowned for.

House Keeping Assistants

We are looking for hardworking Housekeeping Assistants to join our team, to perform a variety of cleaning activities such as sweeping, moping, dusting, and polishing. The main duties of the housekeeping team are to clean and prepare all bedrooms, bathrooms, and communal areas in the Hall to a high standard, ensuring that the venue cleanliness exceeds the expectations of our guests.

The key to our success at Ellingham, is the wonderful team who work hard behind the scenes, delivering the magical moments helping to make unforgettable memories. Despite being a small team, we’re known for our multi-award-winning levels of customer service. Putting couples and their guests at the heart of all we do, Ellingham is so much more than your average country house wedding venue.

“We’ve had so many compliments from family about our wedding. Some of our guests hadn’t heard of Ellingham Hall before our weekend wedding. I think some guests were wondering why they were at a wedding the night before, as a lot of weddings are only one day. But everyone just absolutely loved it. The team at Ellingham were great. Matt received a lot of compliments on the Friday night. Lots of family said how great he was. In fact, there were loads of compliments about the entire team, they all did a fab job. And everyone complimented us on the food. My friend, Joanne, said it was the best wedding food she had ever tasted. We had just under 100 guests during the day of the wedding and that’s a lot of people to serve, especially with the choices. But it was all brilliant.”

Dominic & Mark Graydon-Close, 15th June 2024
“Nick and I just wanted to say the most enormous thank you for making our day so special. The whole thing felt completely effortless whilst being executed perfectly. We were made to feel at home from the moment we arrived, with a massive thanks to Beth, Debbie, David and Jeff who were all completely faultless. Their attention to detail and acknowledgment of things important to us was exceptional. Debbie, thank you so much for making me feel at ease when I was so nervous!

We are especially grateful that you went above and beyond to decorate our tables perfectly at short notice and adapted last minute table plans. Nothing felt like too much effort, we really can’t thank you all enough for helping to make our day so special.“

Chloe & Nick Gardiner, 4th May 2024
We can’t believe that it has been a month since you helped us tie the knot! We just wanted to o send huge hugs and a MASSIVE thank you to David, Debbie, Wendy, Alicia and the entire team at Ellingham for the most unforgettable wedding (Lauren’s mam is still crying!)

We have spoken every day since with each other and our friends and family about how we couldn’t have wished for a better couple of days and although Ellingham is a magical venue, that is truly because of you guys. Everything from the food, to the service, to the running of the day itself was an absolute dream and totally exceeded anything we could have hoped for. No request was too much and every single member of staff is an absolute credit to your team – it really is no wonder you guys are THE BEST Wedding and Events Team in the North East (Congratulations by the way! – thoroughly deserved!).

A massive thank you again to each and every one of you for making our wedding so magical, we can’t wait to come back up and see you all again!

Lauren & Chris Phillips, 26th October 2023
“Ellingham was the second venue we looked at and as soon as we saw it we knew that’s where we had to get married. We travelled 2 hours to get here with many of our guests coming further than that. We were looking for a venue that could offer the whole day there and would suit a wedding of 33 people which most local venues around us didn’t. Our guests couldn’t believe how beautiful the whole place was and everyone commented on such an amazing find! There are no hidden costs and everything is clear on their website which seems to be a rarity when looking online at different venues.”

Leah & Steven Williams, 6th February 2024
We just wanted to say the biggest thank you for giving us the best weekend of our lives. From when we first stepped into Ellingham Hall in June 2022 we knew we wanted to be married there! It is truly the most magical place and the excitement we felt instantly was insane!

Throughout the whole planning process we could not have imagined having a better team to be working with. Communicating with you guys was so easy, and thank you so much for answering my endless questions constantly and reassuring me all the time haha!

The wedding tasting and open houses were fabulous in the build up and we just knew from these that our wedding weekend was going to be amazing!

On that Friday afternoon/evening on our arrival, we felt so comfortable and confident with everyone working at Ellingham. Everyone truly worked so hard to make us feel comfortable and relaxed prior to the big day.

Our wedding day itself was truly the best day of our lives. The way the co-ordinators worked with our suppliers and our plans to make sure everything was perfect was incredible. The food throughout the weekend was absolutely spectacular and we can not believe how insane the cocktails were! The whole venue is so beautiful and elegant and we couldn’t have imagined having our day anywhere else.

What truly set you guys above and beyond were all of your staff. You are truly the most incredible team who went above and beyond to make sure everyone had the best day, and we can never thank you enough.

Megan and Sam Burgess, 23rd September 2023
“I booked a lunch party at Ellingham Hall for a very discerning group comprising of generous supporters of a local charity. We were 27 people and we enjoyed a Champagne reception before a delicious three course lunch. Wendy and her team could not do enough for us, our every request was granted. Dietary requirements were very efficiently and creatively dealt with and the result was a most enjoyable event at a price I was very satisfied with. I would definitely use Ellingham Hall again for a function like this.”

Jon Radgick